Frequently Asked Questions
Billing & Tuition
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Yes, monthly tuition will be prorated based on start date.
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Yes. Our annual registration fee is $25 per swimmer, with a family max of $35.
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Yes, we accept ESA (Empowerment Scholarship Account) and Class Wallet payments. These programs provide flexible funding for eligible students, and we're happy to support families using these options. Please contact us if you need help with processing payments or have any questions about using ESA or Class Wallet.
General
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Yes. Please have your child wear a reusable swim diaper. Reusable diapers can be worn over a name brand/store brand swim diaper.
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Yes, for every family you refer, you’ll receive a $50 credit for you & $50 credit for your friend when they enroll in lessons.
Please note, they must list your name in the referral section of the registration form.
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We are closed for all major Holidays (including Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year’s Day.)
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Every child learns at their own pace. What we have seen that will help them learn at a deeper level and a faster pace is consistent attendance, repetition and practice at home. We love to come alongside your child no matter their level and pace and help them build confidence in the water.
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One of our Chandler pool locations is located inside the Ocotillo Village Health Club. Swim lessons at this location are for Ocotillo Village members only. All information about this location has “Ocotillo Village - Members Only” prominently displayed.
Classes
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You can schedule an in-person assessment at either location.
You can schedule that, here.
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Group classes are 30 minutes (some exceptions apply.) Private lessons are 20 or 30 minutes. Semi-Private lessons are 30 minutes.
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Yes. Please email info@littleflippersaz.com for availability.
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Please email info@littleflippersaz.com as soon as you know about an absence. We require 24-hour advance notice of an absence to be eligible for a make-up lesson. Make-up lessons for a missed private/semi-private lesson may be offered in a group class. Make-up lessons cannot be scheduled more than 7 days in advance and must be used within 60 days of the absence.
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Email info@littleflippersaz.com to schedule a makeup lesson.
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If you wish to withdraw, please complete our withdrawal form. You can complete that here.
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A drop-in lesson is a lesson available for one day only. It is not a consistent or weekly time slot.
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An intensive class is 4 consecutive days of beginner level lessons. They are a great opportunity to jump start confidence and core skills with consistency and repetition.